We i.e. Intern Vidya website
are operated by "INTERN VIDYA ", "us" or "we" in
association with Institute of Industrial Development / IID , are committed to
protecting the privacy and security of your personal information. Your privacy
is important to us and maintaining your trust is paramount.
This privacy policy explains how we collect, use, process and
disclose information about you. By using our website/ app/ platform and
affiliated services, you consent to the terms of our privacy policy (“Privacy
Policy”) in addition to our ‘Terms of Use.’ We encourage you to read this
privacy policy to understand the collection, use, and disclosure of your
information from time to time, to keep yourself updated with the changes and
updates that we make to this policy.
This privacy policy describes our privacy practices for all
websites, products and services that are linked to it. However this policy does
not apply to those affiliates and partners that have their own privacy policy.
In such situations, we recommend that you read the privacy policy on the
applicable site.
Should you have any clarifications regarding this privacy
policy, please write to us at anubhav.gsdm@gmail.com
The collection, storage
and use of information related to you
We may automatically store certain information including but not
limited to information about your web browser, IP address, cookies stored on
your device and other information about you based upon your behavior on the
website. We use this information to do internal research on our users’
demographics, interests and behavior to better understand, protect and serve
our users. This information is compiled and analyzed on an aggregated basis.
This information may include the URL that you just came from (whether this URL
is on the website or not), which URL you next go to (whether this URL is on the
website or not), your computer browser information, your IP address, and other
information associated with your interaction with the website.
We may also share your Mobile IP/Device IP with third party(ies)
and to the best of our knowledge, be-life and representations given to us by
these third party(ies) this information is not stored by them.
We also collect and store personal information provided by you
from time to time on the website/app. We only collect and use such information
from you that we consider necessary for achieving a seamless, efficient and
safe experience, customized to your needs including:
To enable the provision of services opted by you;
To communicate necessary account and product/service related
information from time to time;
To allow you to receive quality customer care services;
To undertake necessary fraud and money laundering prevention
checks, and comply with the highest security standards;
To comply with applicable laws, rules and regulations; and
To provide you with information and offers on products and
services, on updates, on promotions, on related, affiliated or associated
service providers and partners, that we believe would be of interest to you
Where any service requested by you involves a third party, such
information as is reasonably necessary by the Company to carry out your service
request, may be shared with such third party.
We also do use your contact information to send you
notifications based on the tasks allotted to you and also based on your
interests and prior activity. The Company may also use contact information
internally to direct its efforts for product improvement, to contact you as a
survey respondent, to notify you if you win any contest; and to send you
promotional materials from its contest sponsors or advertisers.
Contacts Permissions: If you allow us to access your contact list information including
you and your contacts’ e-mail ids and any other details saved therein, it
enables us to provide social features to you and your friends/contacts such as
sharing your orders with your friends/contacts, inviting your contacts to try
our app, send across referral links to your friends/contacts, etc. We may also
use this information to make recommendations for online learning content. This
information will be synced from your phone and stored on our servers.
Further, you may from time to time choose to provide payment
related financial information (credit card, debit card, bank account details,
name, billing address, shipping address, phone number etc.) on the website. We
are committed to keeping all such sensitive data/information safe at all times
and ensure that such data/information is only transacted over secure websites
of approved payment gateways which are digitally encrypted and provide the
highest possible degree of care available under the technology presently in use.
The Company will not use your financial information for any
purpose other than to complete a transaction with you. Additionally, your
information may be used to communicate with you, screen orders for potential
risk or fraud, use of preferences related information for advertising purposes
and site optimization.
Device information: We may need your device permission to get information
about your device, like OS (operating system) name, mobile network, hardware
model, unique device identifier, etc. Based on these inputs, we intend to optimize
your order experience and thereby serve you better.
Location: This permission enables us to give you the benefit of
delivering the product to your address and also to provide location specific
deals with personalized in-funnel experience.
With Other Users: If
you are a delivery partner, this permission enables us to verify your exact
location information and locate your present location to align you at the
preferred region when you begin or engage in a delivery and track the progress
and completion of your trips.
This feature/permission helps in connecting the right
delivery partner with the right delivery opportunity and the path helps in
computing the right distance pay along with providing consumers visibility of
delivery partners location during delivery for address interventions.
SMS: If you allow us to access your SMS, we read your SMS to
autofill or pre-populate ‘OTP’ while making a transaction and to validate your
mobile number. This provides you a seamless purchase experience while making an
order and you do not need to move out of the app to read the SMS and then enter
it in the app.
Phone: The app requires access to make phone calls so that you
can make phone calls to our customer contact centres directly through the app.
Email ID: If you allow us to access your email id then, it enables us to
send various deals and offers directly to your email.
Photo/ Media/ Files: We take media storage permissions to cache the INTERN VIDYA images
to provide seamless and fast experience while browsing INTERN VIDYA app.
Wi-Fi connection
information: When you allow us
the permission to detect your Wi-Fi connection, we optimize your experience
such as more detailing on maps, better image loading etc.
Camera: You can grant camera permission as well to take pictures from
your camera like that of the invoice, defective products etc., in our customer
chat feature.
To the extent possible, we provide you the option of not
divulging any specific information that you wish for us not to collect, store
or use. You may also choose not to use a particular service or feature on the
website/application and opt out of any non-essential communications from the
Company.
Further, transacting over the internet has inherent risks which
can only be avoided by following security practices yourself, such as not
revealing account/login related information to any other person and informing
our customer care team about any suspicious activity or where your account
has/may have been compromised.
The Company uses data collection devices such as “cookies” on
certain pages of the website to help analyse our web page flow, measure
promotional effectiveness, and promote trust and safety. “Cookies” are small
data files placed on your hard drive or device that assist us in providing our
services and may include an anonymous unique identifier. The Company offers
certain features that are only available through the use of a “cookie”.
The Company also uses cookies to allow you to enter your
password less frequently during a session. Cookies can also help the Company
provide information that is targeted to your interests. Most cookies are
“session cookies,” meaning that they are automatically deleted from your hard
drive at the end of a session. You are always free to decline our cookies if
your browser permits, although in that case you may not be able to use certain
features on the website and you may be required to re-enter your password more
frequently during a session.
Additionally, you may encounter “cookies” or other similar files
on certain pages of the website that are placed by third parties. The Company
does not control the use of cookies by third parties.
If you send the Company personal correspondence, such as emails
or letters, or if other users or third parties send us correspondence about
your activities on the website, the Company may collect such information into a
file specific to you.
The Company does not retain any information collected for any
longer than is reasonably considered necessary by us, or such period as may be
required by applicable laws. The Company may be required to disclose any
information that is lawfully sought from it by a judicial or other competent
body pursuant to applicable laws.
The website may contain links to other websites. We are not
responsible for the privacy practices of such websites which we do not manage
and control
Choices available regarding the collection, use and distribution
of information
To protect against the loss, misuse and alteration of the
information under its control, the Company has in place appropriate physical,
electronic and managerial procedures. For example, the Company servers are
accessible only to authorized personnel and your information is shared with
employees and authorized personnel on a need to know basis to complete the
transaction and to provide the services requested by you. Although the Company
endeavors to safeguard the confidentiality of your personally identifiable
information, transmissions made by means of the Internet cannot be made
absolutely secure. By using the website, you agree that the Company will have no
liability for disclosure of your information due to errors in transmission
and/or unauthorized acts of third parties.
We may share certain
information with governmental agencies or other third parties, where we are:
Obligated under the applicable laws or in good faith to respond
to court orders and processes; or
Detecting and preventing against actual or potential occurrence
of identity theft, fraud, abuse of Services and other illegal acts;
Responding to claims that an advertisement, posting or other content
violates the intellectual property rights of a third party;
Under a duty to disclose or share your personal data in order to
enforce our Terms of Use and other agreements, policies or to protect the
rights, property, or safety of the Company, our customers, or others, or in the
event of a claim or dispute relating to your use of our Services. This includes
exchanging information with other companies and organizations for the purposes
of fraud detection and credit risk reduction.
Please note that the Company will not ask you to share any
sensitive data or information via email or telephone. If you receive any such
request by email or telephone, please do not respond/divulge any sensitive data
or information and forward the information relating to the same
to info@aespleduzone.com for necessary action.
Changes to the privacy
policy
INTERN VIDYA reserves the right to change this policy from time
to time. Any changes shall be effective immediately upon the posting of the
revised Privacy Policy. We encourage you to periodically review this page for
the latest information on our privacy practices
Privacy questions and
access to your personal information
If you have questions, concerns, or suggestions regarding our
privacy policy, we can be reached using the contact information on our “Contact
Us” page or at anubhav.gsdm@gmail.com
In certain cases, you may have the ability to view or edit your
personal information online. In the event your information is not accessible online
and you wish to obtain a copy of particular information you provided to us, or
if you become aware the information is incorrect and you would like us to
correct it, please contact us immediately
Before we are able to provide you with any information or
correct any inaccuracies, however, we may ask you to verify your identity and
to provide other details to ascertain your identity and to help us to respond
to your request. We will contact you within 30 days of your request
Grievance redressal
If you wish to correct or update any information you have
provided, you may do so online, on the website itself. Alternatively, you may
contact the Company to correct or update such information by writing to us
at anubhav.gsdm@gmail.com
In the event of loss of access to the website, you may contact
the Company by writing to us at anubhav.gsdm@gmail.com
In the event that you have a grievance regarding our privacy
policy or data usage practices, you may reach out to:
You can also reach to us on
Phone No: +91 9896114402
Email: anubhav.gsdm@gmail.com
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